Frequently Asked Questions
1. What types of auto parts do you offer?
We offer a wide range of authentic OEM parts for imports, including but not limited to Acura RSX, Acura Integra, BMW M3, BMW M5, Nissan 350z, Nissan 240sx, Honda S2000, Honda Del Sol, Honda Prelude, Honda Civic, Honda CRX, Mazda RX7, Subaru WRX, Subaru BRZ, Lexus SC300/400, and more.
2. What are your return policies?
Buyers are responsible for return shipping costs. Once the item is received and inspected, and it is confirmed to be ours, the buyer will be refunded accordingly. Returns are subject to the following conditions:
- The part(s) bear authentic Tuner Spares LLC markings.
- The part(s) have not been used for non-OEM application including but not limited to; off-road use, racing use, swaps, or anything that is different from the original manufacturer's intended use.
- The part(s) have not been altered, modified, disassembled, overheated, or damaged.
- The customer has their original invoice.
- The part has not been sourced or obtained from a third party.
- No returns are accepted after 30 days of receiving the item.
- Non-defective parts are subject to a 25% restocking fee. The buyer is also responsible for shipping both ways.
3. What is your cancellation policy?
Once an item is paid for but not picked up, buyers agree to a cancellation fee of 25% with a cap of $200.
4. What warranty do you offer on recycled parts?
Tuner Spares warrants recycled parts we sell for 60 days from the original purchase date. Installation and labor costs are not covered.
5. Do you offer engine and transmission warranties?
Yes, our engines and transmissions come with a 60-day parts-only warranty unless otherwise stated. Please contact us directly in regards to our warranty information.
6. Can you ship items internationally?
Yes, we can ship anywhere worldwide. Please contact us with your full address for a shipping quote and to lift restrictions on the listing for you to buy. All parts are eligible for same-day shipping unless otherwise noted.
7. What shipping options do you offer?
We offer shipping to the contiguous 48 states, as well as to Alaska, Hawaii, Puerto Rico, and international locations upon request. Please note that larger items requiring LTL freight may require additional time for packaging and must be sent to a commercial address. Lift gate and additional services will incur an additional surcharge.